NOTE TO DVD CUSTOMERS: Water4GasDVD.com is an independent merchant - it is a separate company that sells DVD's! If you have purchased a DVD from Water4GasDVD.com and need to contact them regarding delivery or returns, please contact the seller via their website Water4GasDVD.com, or by email
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or phone 323-325-3666. For technical support (the technology itself), use the options below. Thank you.
Welcome to our Contact page. Please choose one of the following contact and support options: FAST ANSWERS FOR YOU: 
1. Use the free Troubleshooter - available to solve most technical issues encountered by Water4Gas do-it-yourself-ers. Use this for all technical questions pertaining to building & installing the basic Water4Gas kits before emailing or contacting us by phone. Most of your questions are already answered so why wait?
a) CLICK HERE - a new window will open.
b) Follow the step-by-step instructions.
2. For general questions such as delivery and refunds, as well as general technical questions, refer to the Frequently Asked Questions
3. Use the forums (discussion groups) to discuss matters of locality and models, such as "who has Mercedes 300D in the UK?" One of the active Water4Gas forum is with Yahoo! groups and requires free registration if you want to post questions and comments: http://Autos.Groups.Yahoo.com/group/Water4Gas/
Another Water4Gas forum that seems to be active and more organized is www.water4gasFORUM.com (note that the forum is run by an independent group and not by Ozzie Freedom)
4. One more help line that is TOTALLY OPTIONAL BUT RECOMMENDED is in the shape of a DVD: watching the new DVD set, if you haven't done so already, is a great way to answer most if not all of your technical questions AND TEACH YOUR MECHANIC TOO. Ozzie Freedom himself leads you by the hand, step by step, through the entire process of building, troubleshooting and tuning a hydrogen-on-demand systems: water4gasDVD.com
Email us
If you want to find quick answers to your technical questions, FIRST try the "Fast Answers" options given above. Thank you.
Due to the volume of requests for information we receive each day we ask that you email us with technical questions. Please include your full name and your specific question or detailed message. Telling us who you are (AND YOUR ORDER NUMBER IF THE QUESTION RELATES TO A PURCHASE YOU'VE MADE) will help us get you the information you need. Emails are typically returned within 7 to 10 business days but may take longer according to traffic. - CLICK HERE - A new window will open.
- Select the proper department.
- Submit your email online.
- No need to repeat your question day after day. Your email is captured by our sophisticated "help Desk" system and will be answered as soon as possible.
Regular Mail
You can send us regular mail at:
1 Freedom, Inc.
8209A Foothill Blvd.
Suite 235
Sunland, CA 91040
USA Mail Guidelines: - When you send us mail, you MUST provide us with a clearly written email address to which we can reply. We do not send out regular mail, only emails.
- Personal checks, money orders, cash or credit card info WILL NOT BE PROCESSED!!! No bank wire transfers available either.
- Be patient - mail is so much slower than the speed of the Internet.
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